Privacy Policy

At PlatinumPoint Salem Concrete, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our services.

1. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, phone number, and mailing address
• Project details and service requests submitted through contact forms
• Communications you send to us via email, phone, or other methods
• Payment information necessary to process transactions

We also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and pages visited. This information helps us improve our website and understand how visitors use our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide estimates, quotes, and concrete services you request
• To communicate with you about your project, scheduling, and service updates
• To process payments and maintain financial records
• To improve our website, services, and customer experience
• To send promotional materials or updates if you have opted in to receive them
• To comply with legal obligations and protect our business interests

3. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• With service providers who help us operate our business (such as payment processors or scheduling tools)
• With contractors or suppliers when necessary to complete your project
• When required by law or to protect our legal rights
• In connection with a business transfer, merger, or acquisition

Any third parties we work with are required to maintain the confidentiality of your information and use it only for authorized purposes.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our site. You can control cookie settings through your browser, but disabling cookies may limit certain website features.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related information is typically retained for several years for warranty purposes and business records.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information (subject to legal obligations)
• The right to opt out of marketing communications

To exercise these rights, please contact us using the information provided below.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete that information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: